Does your price include shipping fee to anywhere?

Yes. Our price includes all S&H so that you don't  have to calculate shipping cost.

 

Do your watches come with a guarantee?

Yes. Our watches come with a one-year warranty (which is the the Japanese standard). The warranty entitles you to receive full warranty service at manufacturer service centers worldwide. Warranty coverage for vintage watches varies by watch and is posted in the "Vintage" watch section of the website.

 

Does a watch have an original box and an English instruction?

Yes. NEW WATCHE are delivered in an original watchmaker's box together with an English instruction material.

(Except for Casio G-shock.)

 

What kind of payment could I use ?

You can use major credit cards and checking account through PayPal. Please refer to info about it at http://www.paypal.com

My account ID is as same as my e-mail address,

seiya@seiyajapan.com 

Also, USA bank cashier's check, international money order or bank wire transfer is acceptable.

 

How do you send a watch to me? Is it insured?

We send the package via EMS, which is insured express mail service. We pay for a premium. You can check live shipping status at

http://www.post.yusei.go.jp/new-eng/ems2.htm

 

How long does it take from you in Japan to my place by EMS?

Asia ---2-4 business days

North America ---3-5 business days

Europe and other area ---4-8 business days

 

How about taxes at custom ?

Please check if there is any taxes/duties is occurred at your local custom, as it would differ by each place and timing.

 

I am looking for some special watch. Can you help me ?

Helping a watch hunting with my knowledge, experiences and language capability is my pleasure.

 

Will my personal and financial information be protected?

We will never sell or provide your personal information to others. However, your IP address may be used to diagnose server problems. It will also be used to help identify you and your shopping cart (in conjunction with a cookie). We also use cookies to deliver content specific to your interests and to save your password so you won't have to re-enter it each time you visit our site.

 

Do you accept returns ?

We will accept postage paid returns if we provide with wrong item or the one doesn't work. Please tell us within 3 days after you receive it. Items must be in original packaging with all papers.