I watched a TV program about a watch repair man in small Island.
NHK WORLD TV, The Professionals,
Watches from all over Japan get sent for repair to a small watch shop on Japan's a small Island in Setouchi sea.
These are watches that the watch makers and other watch shops said "couldn't be repaired". 300 of those watches make their way there a year.
The watch shop Homepage.
In that time, he is able to repair watches that others could not.
He always reads each and every letter sent along with the watches. If there is something he doesn't understand, then he calls the owner and communicates with them. He does this because of one letter he will never forget.